International Terms and Conditions for Using Gymat Services
Article 1 – Definitions and Terminology
The terms used in these Terms and Conditions shall have the following meanings:
1-1 Gymat
Software services provided by the Company for users’ fitness and workout activities.
1-2 Web Application
Software owned by the Company through which users or the Company’s business partners are granted a temporary right to use Gymat services in accordance with the provisions of the private agreement and this document.
1-3 Private Agreement
A written or electronic agreement between the Company and the user or the Company’s business partners regarding the temporary use of the Gymat software.
1-4 User
Any natural or legal person who connects to the web application via the internet and uses Gymat services in accordance with these Terms and Conditions.
1-5 Business Partner
Natural or legal persons who, under a private agreement, are granted the temporary right to use the web application through a dedicated portal under their own brand name or jointly with Gymat.
1-6 User Account
An account created by individuals for using Gymat services within the web application.
1-7 Discount Code
A code issued and funded by Gymat through which the user may be exempted from paying all or part of the subscription fee by entering the code into the web application.
1-8 Confidential Information
Information provided by users within Gymat, including information directly entered by users as well as information automatically generated or made available to the Company or business partners as a result of using Gymat services.
Article 2 – User Account
2-1
By registering in the Gymat web application and each time they use its services, users acknowledge that they have fully read, understood, and accepted these Terms and Conditions. These Terms and Conditions may change over time. Continued use of the web application after any modification constitutes acceptance of the updated Terms and Conditions. These Terms are accessible through the Gymat website and web application.
2-2
To use Gymat services, each user, whether a natural or legal person, must create a user account in the application. Only individuals over the age of 18 who possess legal capacity may create a user account in the web application. Users are required to provide their first name, last name, email address, and mobile number in the Gymat web application.
2-3
Legal entity users are required to designate a representative (a natural person) for registration in the web application, and the legal entity’s information must be entered in the application.
2-4
Users are prohibited from using bots, automated software, or intermediary tools for interacting with the web application, including authentication, information completion, request submission, or similar activities.
2-5
Users agree to provide accurate, truthful, and up-to-date information requested by the web application. The user is solely responsible for any inaccuracies or outdated information. If otherwise proven, the Company shall bear no responsibility for any damages or issues arising from invalid information.
2-6
Users undertake to register in the web application only with their own email address and mobile number. Otherwise, they shall bear full responsibility toward the rightful owner of the email address or mobile number, and the Company may suspend the membership and user account upon becoming aware of such violation.
2-7
Users are solely responsible for all activities conducted through their personal or legal entity accounts within the web application or other services provided by Gymat. Therefore, any activities performed by third parties using the account shall remain the responsibility of the account holder.
2-8
Users are responsible for maintaining the security of their account information, including username and password. In the event of loss or theft of account credentials or the user’s mobile phone, the user must immediately notify the Company. Until such notification is made, all activities performed through the account or mobile device shall remain the user’s responsibility.
2-9
Users may not permit other individuals or entities to use their account, nor transfer their account to another person or entity. In the case of legal entity users, legal responsibility for the use of Gymat services shall rest with the directors of the legal entity.
2-10
In certain circumstances, users may be required to complete identity verification in order to use the services. If users fail to provide sufficient and accurate information, the Company may suspend their accounts and refuse to provide services.
2-11
The Company may request users to complete, correct, or provide additional information or documents. Users are obligated to comply within the requested timeframe; otherwise, the Company may suspend their account and refuse to provide services.
2-12
User information received by another user shall remain confidential. Users are prohibited from storing, publishing, or sharing any information related to another user’s account, including identity details, contact information, address, images, or similar data.
Article 3 – Use of Gymat
3-1
Users undertake never to use Gymat services in any way that could damage Gymat, its business partners, or affiliates. In the event of misuse of Gymat services for personal gain or to cause material or non-material harm to the Company, the Company reserves the right to terminate services, deactivate the user account, and pursue legal action, including claims for damages.
3-2
Users acknowledge that the Company may use SMS, email, or push notifications as communication methods. Users may opt out of receiving such messages; however, by doing so, they accept any potential issues arising from not receiving important service-related information on time.
3-3
Users agree that they are not permitted to transfer, sell, or publicly distribute discount codes or organizational discount codes unless explicit permission has been granted by the Company or the panel administrator.
3-4
Users acknowledge that discount codes provided to them may expire.
3-5
Users are responsible for providing internet access, required hardware, and covering related expenses necessary to use Gymat services.
3-6
Users undertake not to use any information obtained through Gymat services after completing their use of the services.
3-7
Users confirm that they have read and accepted Gymat’s Privacy Policy.
3-8
Gymat services may be provided in collaboration with third-party companies or business partners over which Gymat has no control. In such cases, users acknowledge that these services are governed by their own terms and conditions, and Gymat bears no responsibility regarding those services.
3-9
The Company, business partners, or panel administrators may issue discount codes for subscription purchases through the Gymat services panel. The method of issuing such codes is entirely at the discretion of the Company or relevant parties. Issued codes may not be sold or transferred to others; otherwise, the Company reserves the right to invalidate them.
Article 4 – Payments
4-1
Users acknowledge that fees paid to the Company or business partners for the use of web application services are non-refundable. The Company and business partners will only review discrepancies between charged and paid amounts within the first 48 hours. Therefore, users must notify the Company or business partner within this period.
Article 5 – Gymat Responsibilities
5-1
The Company and business partners shall make every reasonable effort, including through a dedicated complaint resolution center, to ensure user satisfaction and resolve any potential service disruptions.
5-2
The Company strives to provide high-quality services through supervision and user feedback surveys.
5-3
The Company and business partners attempt to ensure compatibility of software services with users’ devices; however, no guarantee is made regarding functionality across all devices or communication networks.
5-4
User information shall be treated as confidential by the Company, and third-party access is prohibited unless required by law or judicial authorities. In cases where judicial authorities issue valid orders, the Company is obligated to provide user information accordingly.
5-5
If users encounter any issue while using Gymat services, they may submit complaints through the “Contact Us” section of the Gymat website or by directly emailing support. The Company will investigate and attempt to resolve the issue.
5-6
All information regarding the method and conditions of Gymat services and the use of related software is provided within the application. Users may refer to these sections for guidance and information.
Article 6 – User Responsibilities
6-1
Users are solely responsible for all actions and activities that violate the law or their personal interests.
6-2
Users acknowledge that during the installation of the Gymat application, they may choose to enable or disable access to “Statistical Information” through the application settings.
6-3
Users are required to comply with all Terms and Conditions published within the Gymat web application. Any violation of these obligations shall make the user responsible for all resulting consequences.
6-4
Proper use of the Gymat web application is the responsibility of the user. If a user purchases a subscription but does not properly use the services and later claims that Gymat lacks efficiency, such claims may be legally challenged.
Article 7 – Technical Matters
7-1
Users may not create alternative versions of Gymat services on other servers through framing, mirroring, or similar methods. Users are also prohibited from altering or disrupting the Gymat software or service delivery methods.
7-2
Users may not run any software or scripts intended for indexing, analyzing, or conducting data mining activities on the services.
7-3
Users are prohibited from engaging in any activities intended to gain unauthorized or unconventional access to any part of the Gymat web application.
Article 8 – Service Suspension
If users fail to comply with these Terms and Conditions or access Gymat services through unlawful or inappropriate means, the Company reserves the right to terminate the user’s access to Gymat services. In such cases, the user shall have no right to claim or object.
Article 9 – Remote Agreement
9-1
Users agree that, for easier information exchange and execution of new agreements, all modifications, addendums, notices, and communications related to the Company may be conducted electronically through the Gymat web application. By accepting these Terms, users acknowledge and consent to the implementation of remote and electronic agreements.
9-2
The user account belongs exclusively to the user and is non-transferable. All responsibilities related to safeguarding and maintaining the account remain with the account holder.
9-3
All legal and technical procedures, including user authentication, offer and acceptance, electronic signatures, and confirmations provided by the Company for electronic agreements through the web application, are accepted by users as legally binding. Any technical method used for forming agreements, including offer and acceptance, shall be considered equivalent to a written agreement. Any denial or dispute regarding electronic contracts shall not be admissible.